Business intelligence

Analysis of companies, products, and user strategies in the area of business intelligence. Related subjects include:

December 11, 2009

Ray Wang on SAP

Ray Wang made a terrific post based on SAP’s annual influencer love-in, an event which I no longer attend. Ray believes SAP has been in a “crisis”, and sums up his views as

The Bottom Line  – SAP’s Turning The Corner

Credit must be given to SAP for charting a new course.  A shift in the management philosophy and product direction will take years to realize, however, its not too late for change.  SAP must remember its roots and become more German and less American.  The renewed focus must put customer requests and priorities ahead of SAP’s bureaucracy.  The emphasis must focus on the relationship.  When that reemerges in how SAP works with customers, partners, influencers, and its own employees, SAP will be back in good graces. In the meantime, its  time to get to work and deliver.  Oracle’s Fusions Apps are coming soon and competitors such as IBM, Microsoft, Epicor, IFS, and SalesForce.com will not relent.

I recall the 1980s, when SAP’s main differentiator, at least in the English-speaking US, was a total commitment to customer success, and when it could be taken for granted that SAP would do business ethically. Things change, and not always for the better.

Anyhow, the reason I’m highlighting Ray’s post is that he makes reference to a number of interesting SAP-cetric technology trends or initiatives. Read more

November 23, 2009

Boston Big Data Summit keynote outline

Last month, Bob Zurek asked me to give a talk on “Big Data”, where “big” is anything from a few terabytes on up, then moderate a panel on cloud computing. We agreed that I could talk just from notes, without slides. So, since I have them typed up, I’m posting them below.

Read more

October 19, 2009

This week at the Teradata Partners user conference

Teradata tells me that its press embargoes are ending at 9:00 this morning. Here are some highlights of what’s going on, although names, dates, and details will have to await conversations and press releases this week.

September 10, 2009

Thinking about analytic speed

For a variety of reasons, I don’t plan to post my complete Enzee Universe keynote slide deck soon, if ever. But perhaps one or more of its subjects are worth spinning out in their own blog posts.

I’m going to start with analytic speed or, equivalently, analytic latency. There is, obviously, a huge industry emphasis on speed. Indeed, there’s so much emphasis that confusion often ensues. My goal in this post is not really to resolve the confusion; that would be ambitious to the max. But I’m at least trying to call attention to it, so that we can all be more careful in our discussions going forward, and perhaps contribute to a framework for those discussions as well.

Key points include:

1. There are two important senses of “latency” in analytics. One is just query response time. The other is the length of the interval between when data is captured and when it is available for analytic purposes. They’re often conflated — and indeed I shall do so for the remainder of this post.

2. There are many different kinds of analytic speed, which to a large extent can be viewed separately. Major areas include:

There certainly are relationships among those; e.g., a really great analytic DBMS could help speed up any and all of the last three categories. But when assessing your needs, you can go quite far viewing each of those areas separately.

3. It is indeed important to carefully assess your need-for-speed. Acceptable levels of analytic latency vary widely, ranging from sub-millisecond to multi-month. Read more

June 29, 2009

Aster Data enters the appliance game

Aster Data is rolling out a line of nCluster appliances today.  Highlights include:

I don’t have a lot more to add right now, mainly because I wrote at some length about Aster’s non-appliance-specific, non-MapReduce technology and positioning a couple of weeks ago.

June 15, 2009

An example of what’s wrong with big vendors’ approaches to BI (SAP in this case)

I just found Chris Kanaracus’ article about SAP’s rollout last month of its “clear enterprises” strategy. The money quote comes from Sara Lee, the user SAP seems to have trotted out:

But Sara Lee has not yet decided to purchase the software, and there are substantial underlying tasks to perform as well, he added.

“This is giving us the horsepower [to analyze data] but we need to have harmonized and structured data underneath it.”

This is from the leading test user of the product?

Business intelligence and the associated data management processes need to be reimagined, and I’m increasingly coming to suspect that the big BI conglomerates aren’t up to the task.

May 30, 2009

Reinventing business intelligence

I’ve felt for quite a while that business intelligence tools are due for a revolution. But I’ve found the subject daunting to write about because — well, because it’s so multifaceted and big. So to break that logjam, here are some thoughts on the reinvention of business intelligence technology, with no pretense of being in any way comprehensive.

Natural language and classic science fiction

Actually, there’s a pretty well-known example of BI near-perfection — the Star Trek computers, usually voiced by the late Majel Barrett Roddenberry. They didn’t have a big role in the recent movie, which was so fast-paced nobody had time to analyze very much, but were a big part of the Star Trek universe overall. Star Trek’s computers integrated analytics, operations, and authentication, all with a great natural language/voice interface and visual displays. That example is at the heart of a 1998 article on natural language recognition I just re-posted.

As for reality: For decades, dating back at least to Artificial Intelligence Corporation’s Intellect, there have been offerings that provided “natural language” command, control, and query against otherwise fairly ordinary analytic tools. Such efforts have generally fizzled, for reasons outlined at the link above. Wolfram Alpha is the latest try; fortunately for its prospects, natural language is really only a small part of the Wolfram Alpha story.

A second theme has more recently emerged — using text indexing to get at data more flexibly than a relational schema would normally allow, either by searching on data values themselves (stressed by Attivio) or more by searching on the definitions of pre-built reports (the Google OneBox story). SAP’s Explorer is the latest such view, but I find Doug Henschen’s skepticism about SAP Explorer more persuasive than Cindi Howson’s cautiously favorable view. Partly that’s because I know SAP (and Business Objects); partly it’s because of difficulties such as those I already noted.

Flexibility and data exploration

It’s a truism that each generation of dashboard-like technology fails because it’s too inflexible. Users are shown the information that will provide them with the most insight. They appreciate it at first. But eventually it’s old hat, and when they want to do something new, the baked-in data model doesn’t support it.

The latest attempts to overcome this problem lie in two overlapping trends — cool data exploration/visualization tools, and in-memory analytics. Read more

May 21, 2009

Notes on CEP application development

While performance may not be all that great a source of CEP competitive differentiation, event processing vendors find plenty of other bases for technological competition, including application development, analytics, packaged applications, and data integration. In particular:

So far as I can tell, the areas of applications and analytics are fairly uncontroversial. Different CEP vendors have implemented different kinds of things, no doubt focusing on those they thought they would find easiest to build and then sell. But these seem to be choices in business execution, not in core technical philosophy.

In CEP application development, however, real philosophical differences do seem to arise. There are at least three different CEP application development paradigms: Read more

May 4, 2009

37 Ways To Get More From Analytics, Version 2.0

As I hoped, there were some very helpful responses to my post listing ways to improve analytic effectiveness. Here’s a second draft incorporating them. Comments continue to be very welcome. I need to finalize this soon. Read more

April 28, 2009

The SAP/Teradata deal explained

When I first saw the press release about the latest SAP/Teradata deal, I thought it sounded very Barney. But it turns out there’s a little bit of substance, as well. Amazingly, SAP BW doesn’t really run on Teradata right now. This deal will fix that. The time frame seems to be that SAP-BW-on-Teradata will ship with SAP BW 7.2 whenever that goes out. (First half of 2010?) Early adopters may be able to get their hands on it as early as Q3 2009.

Note: It surely would be more precise to insert “NetWeaver” a few times into that paragraph.

Just to be clear — I still don’t see this as a big deal. It doesn’t portend any grand SAP/Teradata joint mission to smite Oracle, IBM, and/or Microsoft. Nor is it a telling first step toward an SAP/Teradata merger. It just removes a particular competitive disadvantage Teradata had vs. Oracle et al., from which Teradata’s smaller specialist competitors still suffer. And it offers SAP BW customers another high-quality DBMS option.

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