A few numbers from MapR
MapR put out a press release aggregating some customer information; unfortunately, the release is a monument to vagueness. Let me start by saying:
- I don’t know for sure, but I’m guessing Derrick Harris was incorrect in suspecting that this release was a reaction to my recent post about Hortonworks’ numbers. For one thing, press releases usually don’t happen that quickly.
- And as should be obvious from the previous point — notwithstanding that MapR is a client, I had no direct involvement in this release.
- In general, I advise clients and other vendors to put out the kind of aggregate of customer success stories found in this release. However, I would like to see more substance than MapR offered.
Anyhow, the key statement in the MapR release is:
… the number of companies that have a paid subscription for MapR now exceeds 700.
Unfortunately, that includes OEM customers as well as direct ones; I imagine MapR’s direct customer count is much lower.
In one gesture to numerical conservatism, MapR did indicate by email that it counts by overall customer organization, not by department/cluster/contract (i.e., not the way Hortonworks does).
The MapR press release also said:
As of November 2014, MapR has one or more customers in eight vertical markets that have purchased more than one million dollars of MapR software and services. These vertical markets are advertising/media, financial services, healthcare, internet, information technology, retail, security, and telecom.
Since the word “each” isn’t in that quote, so we don’t even know whether MapR is referring to individual big customers or just general sector penetration. We also don’t know whether the revenue is predominantly subscription or some other kind of relationship.
MapR also indicated that the average customer more than doubled its annualized subscription rate vs. a year ago; the comparable figure — albeit with heavy disclaimers — from Hortonworks was 25%.
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A snippet from MapR’s website link https://www.mapr.com/company/mapr-closes-110m-financing-led-by-google-capital
At least one company each in seven industries has purchased over a million dollars of MapR product. One enterprise customer generated more than one billion dollars of incremental revenue from the use of MapR technology
MapR has surpassed 500 paying customers
Thanks, Anoop. It looks like the press release you were quoting from is dated June 30, 2014.
I see that the word “each” is in there. Are you confident that “product” means subscription services, rather than professional services or whatever?
I presume multi-year licenses are counted.
[…] company in the market. (Compare, for example, the negligible amounts of information put out by MapR.) But Hortonworks’ experiences are not necessarily identical to those of other vendors, who […]